Concierge Membership Online Checkout Description

Welcome to Park Avenue Medicine & Surgery Concierge Membership!

Our Concierge Membership offers exclusive access to personalized, premium healthcare services tailored to meet your needs. By joining, you’ll enjoy 24/7 direct phone access to a provider and priority support for your healthcare concerns. This membership is perfect for those seeking seamless, high-quality medical care with added convenience and accessibility.

Membership Benefits

  • 24/7 Provider Access: Speak directly with a provider anytime for urgent medical concerns or guidance.

  • Home Visits: For an additional $500 per visit, our providers can visit you in the comfort of your home (available for Manhattan locations below 110th Street).

  • Exclusive Services: Receive personalized care focused on your individual health and wellness needs.

Membership Fee

  • General Membership: $6,000/year

  • Ages 18+

  • Membership requires a 12-month commitment, with fees billed annually or in quarterly installments of $1,500.

How to Enroll

  1. Sign Up: Begin your 12-month membership by completing the checkout process.

  2. Complete Payment: Securely provide your payment information to confirm your membership.

  3. Confirmation: Once payment is completed, you’ll receive a welcome email with instructions to access your membership benefits.

Important Information

  • Terms of Service: By enrolling, you agree to the Membership Terms of Service. Please review these terms carefully to understand the scope of services, billing, cancellation policies, and other important details.

  • 12-Month Commitment: Membership requires a full 12-month term. Early cancellation is not permitted.

  • Not Health Insurance: This membership is not a substitute for health insurance. It does not meet federal insurance mandates and covers only the services explicitly stated in the agreement.

Secure Your Membership Today!

Take the next step toward prioritizing your health and wellness. Experience the exceptional care you deserve with Park Avenue Medicine & Surgery's Concierge Membership. Click Checkout now to begin your membership journey!

For additional inquiries, please contact us at membership@parkavenuemedicine.com.

 

MEMBERSHIP AGREEMENT

Last Modified: 2024-12-01

This Membership Agreement (this “Agreement”) sets forth the terms of your membership (“Membership”) with Park Avenue Medicine & Surgery, which encompasses the following entities and providers: Karan Johar MD PLLC dba NYC Pain Specialists; Lenox Hill Pain Management and Spine PLLC; Lenox Hill Medical PC dba Park Avenue Medicine & Surgery; Karan Johar MD; and all related providers and entities (collectively, the “Practice”).

Billing Entity: Membership fees will be billed by NEW YORK PHYSICIAN SOCIETY, a technology company providing administrative and technology services for the Membership. Fees for insurance-covered services or other medical service fees may be billed separately by the relevant medical entity or provider.

NOT HEALTH INSURANCE

THIS AGREEMENT IS NOT HEALTH INSURANCE AND DOES NOT MEET ANY INDIVIDUAL HEALTH INSURANCE MANDATE THAT MAY BE REQUIRED BY FEDERAL LAW, INCLUDING THE FEDERAL PATIENT PROTECTION AND AFFORDABLE CARE ACT. THIS AGREEMENT COVERS ONLY THE HEALTHCARE SERVICES DESIGNATED IN THIS AGREEMENT.

1. Membership and Membership Fees

  • Membership requires a 12-month commitment for $6,000 per year.

  • Ages 18 years and above

  • Your Membership begins on the date you sign up and continues for 12 consecutive months (the “Membership Year”).

Membership Fee:

  • General Membership: $6,000/year.

Payment Terms:

  • Payments can be made annually or in quarterly installments of $1,500.

  • Membership fees will be billed by NEW YORK PHYSICIAN SOCIETY and charged to your designated payment method.

Additional Fees for Home Visits:

  • Membership includes 24/7 access by phone to a provider.

  • Home visits are available for an additional $500 per visit and are limited to Manhattan below 110th Street.

Changes to Membership Fees or Services:

  • Membership Fees and Services may change from time to time. You will receive at least ninety (90) days' notice of any changes.

  • For subsequent Membership Years, you may accept the revised terms or cancel your Membership in accordance with Section 5.

2. No Emergency Care; Certain Services and Items Excluded

  • If you have an emergency, you must call 911.

  • Practice does not treat emergencies or provide specialist medical services, medications, or supplements.

3. No Insurance Accepted; Self-Payment Only

  • Membership is not health insurance.

  • Practice does not bill or participate in any commercial insurance plans, Medicare, or Medicaid.

  • You are solely responsible for payment of all fees for Practice’s services.

  • Medical service fees or insurance-related fees will be billed by the relevant medical entities or providers.

4. Membership Fee Billing

  • Membership Fees will be billed and processed by NEW YORK PHYSICIAN SOCIETY.

  • Fees will be charged to your credit or debit card on a recurring basis.

Payment Issues:

  • If a payment is declined, Practice may suspend or terminate your Membership.

Updating Payment Information:

  • Notify Practice at membership@parkavenuemedicine.com to update your Payment Method at least seven (7) days before your next payment date.

5. Term and Cancellation

12-Month Commitment:

  • Membership requires a 12-month commitment. You are responsible for the full $6,000 fee regardless of usage during the Membership Year.

Cancellation by Member:

  • Early cancellations are not permitted during the initial 12-month Membership Year, except as required by law.

  • For subsequent Membership Years, cancellations require at least 30 days’ notice prior to the Membership renewal date.

Cancellation by Practice:

  • Practice may cancel your Membership with at least seven (7) days’ notice or immediately with cause.

Refunds:

  • Membership Fees are non-refundable except as required by law.

6. Indemnification

Indemnification by Member:

You agree to indemnify, defend, and hold harmless NEW YORK PHYSICIAN SOCIETY and Karan Johar MD PLLC dba NYC Pain Specialists; Lenox Hill Pain Management and Spine PLLC; Lenox Hill Medical PC dba Park Avenue Medicine & Surgery; Karan Johar MD; and all related providers and entities (collectively, the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from or related to:

  • Your use of Membership Services.

  • Your failure to comply with the terms of this Agreement.

  • Any third-party claims resulting from your actions or omissions during the use of Practice’s services.

This indemnification clause shall survive the termination of this Agreement.

7. Privacy and Confidentiality

  • Practice will maintain a record of your medical services and protect your information in compliance with HIPAA, state, and federal privacy laws.

8. Arbitration and Governing Law

  • Binding Arbitration:

    • Any disputes arising from this Agreement will be resolved through binding arbitration in accordance with procedures inspired by JAMS Streamlined Arbitration Rules & Procedures, but the arbitration will not involve JAMS itself.

    • The arbitrator will be chosen solely by the Practice.

  • Arbitration Terms:

    • Arbitration shall take place in New York, NY.

    • The arbitrator will issue a binding written decision, and remedies shall be limited to those available under applicable law.

  • Class Action Waiver:

    • You waive the right to bring or participate in any class, collective, or representative action.

  • Arbitration Costs:

    • Each party will bear its own legal fees and share the arbitration costs equally unless prohibited by applicable law.

9. Miscellaneous Provisions

  • Governing Law: This Agreement is governed by the laws of New York.

  • Force Majeure: Practice is not liable for delays caused by events beyond its control, such as natural disasters, pandemics, or government actions.

  • Severability: If any term is deemed unenforceable, the remaining terms remain valid.

  • Contact Information: All inquiries and cancellations must be sent to membership@parkavenuemedicine.com.